Privacy Statement
Updated October 2025
Changing Minds respects your privacy. This statement explains how we manage personal information across Whakatau Mai | The Wellbeing Sessions.
Information we collect
- Registration data: name (or alias), email, optional phone number, and session selections.
- Engagement data: attendance, feedback surveys, and anonymous usage metrics for our website and digital library.
- Support notes: when you request follow-up care we document key details to ensure continuity of support.
How we use your information
- Send Zoom links, reminders, and session resources.
- Monitor attendance trends to improve services and report to our funders (data is de-identified).
- Follow up if we are concerned about your safety or wellbeing.
- Share newsletters if you opt in.
Storage & security
Data is stored in secure, password-protected systems hosted in Aotearoa or countries with comparable privacy protections. Only authorised Changing Minds staff can access identifiable information. Facilitators and other guests never see your registration details.
Cookies & website analytics
Our website uses basic analytics to understand page views and navigation patterns. Data is aggregated and cannot identify you personally. You can disable cookies in your browser settings if you prefer.
Retention
We retain registration information for up to two years so we can report on service reach and invite you to alumni events. You may request deletion sooner by emailing [email protected].
Your rights
- Access the information we hold about you.
- Ask us to correct inaccuracies.
- Request we stop contacting you or delete your data (unless we are legally required to retain it).
Third parties
We may share anonymised data with funders and research partners to advocate for better mental health support. Identifiable information is only shared with other services when you give explicit consent or where required by law to keep someone safe.
Questions or concerns
Contact [email protected]. If you believe your privacy has been breached you can also contact the Privacy Commissioner.
